Plan
Essential
To organize your first channels. Ideal for lean teams that need to centralize service and start with clarity.
Agents
2
Inboxes
1
Yearly
R$ 202/mo
12 months
Billed R$ 2.424 every 12 months.
Monthly: R$ 289/moSavings: R$ 1.044
Platform Plans
Choose the right setup for your current stage.
Compare team size, channels, automation, and support at a glance. All plans include AI via credits.
Billing cycle
Plan
Professional
Most popularTo scale with automation. Ideal for growing operations that need to distribute volume, automate steps, and track SLAs.
Agents
4
Inboxes
3
Yearly
R$ 307/mo
12 monthsBilled R$ 3.684 every 12 months.
Monthly: R$ 439/moSavings: R$ 1.584Plan
Enterprise
To scale a more complex operation. Ideal for larger teams that need to integrate channels, build routines, and operate with deeper management.
Agents
10+
Inboxes
8+
Yearly
R$ 538/mo
12 monthsBilled R$ 6.456 every 12 months.
Monthly: R$ 769/moSavings: R$ 2.772
Available channels
What changes between plans is the level of access.
Unofficial WhatsAppOfficial WhatsApp
Instagram
Messenger
EmailWebsite
TelegramSMSInbox: each inbox corresponds to a service channel, such as WhatsApp, Instagram, email, or another operational touchpoint.
Reassignment: when the plan includes more than 1 agent or inbox, up to half can be redistributed as needed.
Clear Comparison
What actually differs between Essential, Professional, and Enterprise.
If you're still unsure, this table quickly covers team, channels, automation, support, and depth of use.
Feature
Essential
Professional
Enterprise
Monthly price
R$ 289
R$ 439
R$ 769
Yearly price
R$ 2.424
R$ 3.684
R$ 6.456
Agents
2
4
10+
Inboxes
1
3
8+
Multichannel
Basic
Intermediate
Complete
SLA
No
Yes
Yes
Tasks
No
Yes
Yes
Automations
No
Yes
Yes
Bot flows
No
Yes
Yes
Routines
No
No
Yes
Campaigns
No
Yes
Yes
Reports
Basic
Intermediate
Advanced
Integrations
No
No
Yes
Support
Standard
Priority
Dedicated
AI included
Yes, with credits
Yes, with credits
Yes, with credits
AI Credits
AI is a usage layer — not a surprise at checkout.
All plans already include AI via credits. Need more? Add packages with predictable cost and volume.
Reference cost
R$ 0.09 per message
Package range
R$ 1 to R$ 1,499
AI Plan
Individual
Quick test
Price
R$ 1
Credits
1
Cost/unit
1,00
AI Plan
AI Starter
Extended test
Price
R$ 179
Credits
200
Cost/unit
0,90
AI Plan
AI Growth
Moderate use
Price
R$ 419
Credits
500
Cost/unit
0,84
AI Plan
AI Scale
Heavy use
Price
R$ 799
Credits
1000
Cost/unit
0,80
AI Plan
AI Pro
Large operations
Price
R$ 1.499
Credits
2000
Cost/unit
0,75
The questions that matter most when deciding — answered clearly.
Integration, migration, security, and scale explained directly for the people who will run the platform.
Integration
APIs, webhooks, and connections with the systems already part of your routine.
Security
Infrastructure ready to scale with governance, permissions, and traceability.
Migration
Guided onboarding to bring data and workflows without disrupting current operations.
Want to understand how FlipDesk can fit into your operation?
In a short conversation, we show where your team can respond faster, lose fewer leads, and sell better.
We show where your team loses time, responses, and opportunities.
You leave with clarity on channels, team, automations, and AI.