Essential
R$231
/moR$2,772 every 12 monthsSavings: R$696
2 agents · 1 channel
- Scheduling, quick replies and campaigns
- Basic reports, AI included
- Email and chat support in business hours
Organize your service and sell more
Channels, teams, automations, and AI in one place to serve better from first contact to post-sale.
700+ Companies trust FlipDesk
Everything your operation needs, in one place.
From the first message to the monthly report, without switching systems along the way.
01 · Converse
One number, the whole team answering
The company WhatsApp usually lives on a single phone, and whoever holds it becomes the bottleneck. On FlipDesk the same line opens up to the whole team: each person signs in with their own login and replies without passing a phone around.
- Eight channels in one inbox, from official WhatsApp to SMS
- Apps for iPhone and Android, to answer away from the desk
02 · Organize
The customer's history opens with the conversation
Agents shouldn't have to ask again what the customer already answered last week. Every contact keeps orders, deals and open items next to the message, and the stage board shows where each conversation stopped.
- Tags and fields shaped the way your operation records things
- Hand a conversation to another team without the customer repeating themselves
03 · Automate
Whatever repeats, the bot handles
Hours, address, payment methods, order status: most of the volume is the same question. The AI answers instantly, at any hour, and brings in a person the moment the subject goes off script.
- Listens to voice notes, reads PDFs and receipts, books appointments in the chat
- AI included in every plan, no separate tool to buy
04 · Grow
The base you already have buys again
Most revenue sits with people you've already served once. With history organized, you can isolate who went quiet, who abandoned a cart or who is due to reorder, and send a WhatsApp campaign to that list alone.
- Send with a cap and an automatic pause when it is reached
- Satisfaction survey sent on its own when the ticket closes
05 · Manage
You can see where support is stalling
Without numbers, management runs on perception. The dashboard shows time to first reply, how many conversations each person handled and when the queue grows — data to decide staffing and backup.
- Ready-made dashboards for CSAT, NPS, SLA and targets
- CSV export, to cross with the numbers you already track
50k+
conversations a day
98%
satisfaction
8
channels in one panel
FlipAI doesn't just reply. It resolves.
Whatever it can't solve on its own goes to a person the moment the case calls for one.
Different operations, the same gain.
Nutritionist, biomedic, lawyer — the business changes, the result doesn't. See what each one gained.
Real testimonial
Amanda · Nutritionist
The schedule stopped depending on someone remembering to reply.
- Automatic confirmation before every booked slot
- End of the day with no forgotten conversation
Take FlipDesk with you
Track conversations, contacts, and your team from your phone, without being tied to a desk.
Questions answered before you start.
Integration, onboarding, AI, and security in direct answers so you can decide with clarity.
Can I integrate with tools I already use?
Yes. FlipDesk can connect to CRM, ERP, e-commerce, and internal systems through APIs, webhooks, and connectors to keep data and conversations in one flow.
Will onboarding disrupt my operation?
No. Onboarding is gradual and guided, organizing channels, contacts, flows, and history without interrupting the team's routine.
Does the AI respond on its own or support the human team?
Both. AI can answer recurring questions, collect information, and suggest replies. When human judgment is needed, it routes the conversation to the right team.
How does support work?
You have Support and Customer Success from onboarding onward. The team helps configure flows, guide your team, and evolve platform usage.
Does it meet security and data protection requirements?
Yes. FlipDesk follows data protection practices with access control, traceability, and responsible handling of your operation's data.
Can it handle high service volume?
Yes. The platform organizes multiple channels, teams, and flows to keep service stable during high-demand periods.
Swap 10 subscriptions for just 1.
10 renewals, 10 support desks and the customer's history split across them. Below, only the part you can add up.
What FlipDesk doesSeparatelyOn FlipDesk
- CRM and sales pipelineinstead of RD Station CRM Basic · per userR$73/moIncluded
- Shared WhatsApp inboxinstead of Kommo Avançado · per user≈ R$155/moIncluded
- Chatbot and conversation flowsinstead of BotConversa StarterR$189/moIncluded
- Email marketing and nurturinginstead of RD Station Marketing LightR$79/moIncluded
- Automation across systemsinstead of Zapier Professional≈ R$154/moIncluded
- Appointment schedulinginstead of Calendly Standard · per user≈ R$52/moIncluded
- Reports and dashboardsinstead of Looker Studio Pro · per user≈ R$46/moIncluded
- Tasks and team follow-upinstead of Trello Premium · per user≈ R$64/moIncluded
- Forms and lead captureinstead of Typeform Basic≈ R$201/moIncluded
- AI that answers and summarizesinstead of ChatGPT Plus · per user≈ R$103/moIncluded
All 10 subscriptions together
over R$1,100/mo
And that's with one user. On a team of 5, the per-seat items push the bill past R$3,000/mo.
With FlipDesk
79% cheaperR$231/mo
Essential plan on the annual cycle, AI included and no setup fee.
Public prices checked in September 2026 on each vendor's own page, at the monthly billing rate and counting 1 user on per-seat plans — except Looker Studio Pro, which only publishes annual pricing. List prices in US dollars were converted at R$ 5.15 and may vary. The brands named here belong to their respective owners and appear for comparison only: there is no affiliation or partnership with FlipDesk.
Pick by the number of agents and channels.
Picking a plan opens signup with the billing cycle already set.
Billing cycle
Professional
Most popular
R$351
/moR$4,212 every 12 monthsSavings: R$1,056
4 agents · 3 channels
- Tasks, automations and bot flows
- Kanban CRM and macros
- Priority support, answered within 4h
72% of customers choose this plan
Enterprise
Custom quote
Custom plan based on channels, agents, and the operation routine.
10+ agents · 8+ channels
- SLA and routines
- Integrations and lead capture
- Dedicated success manager, 24/7 support
See FlipDesk in your operation.
A short call to understand your operation before talking about plans.
We map channels, team and where service is leaking.
You leave knowing what changes in service, sales and after-sales.